MOVING: FREQUENTLY ASKED QUESTIONS
NEW YORK TRI-STATE AREA LOCAL MOVING FAQ
Got a question? Check out our FAQs; you’ll find the answers to many of your questions right here, as well as answers to some questions you haven’t yet considered. And of course, if you don’t find what you’re looking for here, you can always contact one of Moishe’s fully-trained consultants for answers by calling 800.266.8387, or email us at firstname.lastname@example.org.
WHAT ARE YOUR RATES?
It depends on when you are moving and the number of men needed for your move. Keep in mind, there are cost factors beyond just the hourly rate. It is always best to get a complete estimate from your moving consultant.
DO YOU HAVE ANY AVAILABILITY ON…?
With a fleet over 40 trucks and 150 experienced movers, Moishe’s can accommodate almost any move. However, we recommend that if you are moving at the end of the month (the busiest time), you should try to arrange your move as early as possible.
WHY DO I NEED 4 (OR 3 OR WHATEVER) GUYS?
Moishe’s always assigns the most efficient number of movers to each move. It is usually more expensive to under-staff a move. A smaller crew might charge a lower hourly rate, but they will take longer to complete the move. It is well documented that when there aren’t enough movers on a job, crews are more likely to rush and to fatigue, resulting in an increase in damages.
ARE YOU INSURED?
All movers must provide a minimum coverage, which is determined by state or federal law. This coverage is limited to either $.30 or $.60 (depending on your state of origin) per pound per article being shipped. Moishe’s is a preferred carrier with www.movinginsurance.com. It is also recommended that you discuss options with your insurance broker and with your Moishe’s Relocation Consultant.
WHY ARE YOU SO MUCH MORE EXPENSIVE THAN THE OTHER COMPANIES?
Industry surveys prove that at the end of the day, when the move is complete, Moishe’s is extremely cost competitive. Many factors, other than hourly rates, go into the cost of the move. For example, some companies may charge for tape used during the wrapping of your furniture (Moishe’s does not). Some companies may charge overtime fees if the move lasts beyond 5:00 pm or on weekends (again, Moishe’s does not). When all is said and done, you may pay a difference of a few dollars, but the nominal difference buys you peace of mind and the best trained and most experienced movers in the business.
WHY DO I HAVE TO PAY TRAVEL TIME?
Costs of the move begin to incur the moment the truck leaves the garage. Moishe’s must pay the movers, gas, etc. However, we limit the charge to the customer to only 1/2 hour each direction within the metro area, regardless of traffic or actual distance.
HOW LONG HAVE YOU BEEN IN BUSINESS?
In 1983, Moishe’s started as a man with a van. We have since grown into the largest independent moving company in North America, with offices in New York, New Jersey, Chicago, Los Angeles, San Francisco, Philadelphia, Atlanta, Washington DC, and Miami.
WHY DO I NEED AN OUTSIDE ESTIMATE?
Moishe’s maintains an exceptionally low rate of damages by being properly prepared for each and every move. In order to be prepared, it is absolutely essential that a trained relocation consultant sees the specifics of the move. They can also guarantee the price they give you.