FAQs 2017-04-29T10:38:50+00:00

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SELF STORAGE FAQ’S

SELF STORAGE FAQ’S

WHAT IS SELF STORAGE & SELF STORAGE FAQs

Have a question about NYC moving and storage? Check out our FAQs; you’ll find the answers to many of your questions right here, as well as answers to some questions you haven’t yet considered. And of course, if you don’t find what you’re looking for here, you can always contact one of Moishe’s fully-trained consultants for answers by calling 800.266.8387, or email us at info@moishes.com.

WHAT IS “SELF STORAGE?”

Self storage is a flexible, useful moving storage arrangement that offers customers unique access to their stored goods. Each customer is provided with his or her own private room, configured to meet their specific storage – or work needs. The customer has 24/7 access to that room and the opportunity to bring in, take out, or move the contents of their room as they wish.

WHAT IS THE DIFFERENCE BETWEEN WAREHOUSE STORAGE AND SELF STORAGE?

In warehouse storage, the moving and storage company retains complete control over your room. If you wish to view or access your goods, you must make an appointment to do so, while a warehouse representative is present. Hours are restrictive. With self storage, it is your room and your key! You can visit your goods unsupervised; the liability for your goods is yours.

HOW DO YOU ESTIMATE THE SIZE OF MY ROOM?

It starts with a list of contents provided by you, the client. Based on that list and our experience, we can convert the items listed into units of volume. Then, based on that volume – and any other needs you have, we can determine the room size that will work best for you.

ARE MY GOODS INSURED?

Generally, self storage facilities will not take responsibility for the contents of your unit, due to the fact that you retain control of its contents at all times. However, any warehouse facility that controls the inventory of your pieces will supply you with insurance options.

WHAT ARE SOME OTHER EXPENSES I MAY INCUR, OTHER THAN MONTHLY RENT?

In addition to your monthly rent, you might be asked to pay a one-month deposit and you may be charged for a padlock. Some facilities may also charge a fee for the set-up of your account. (Moishe’s does not!) There may also be a holding charge, if you intend to move your goods.

WHAT IS THE DIFFERENCE BETWEEN CLIMATE-CONTROLLED STORAGE AND TEMPERATURE-CONTROLLED STORAGE?

In climate control storage, the entire overall climate, including humidity and temperature, is regulated and will not be permitted to fluctuate more than ± 1º. In temperature control storage, the potential range of temperature change is much larger and there is no humidity control. The temperature within such a facility will be similar to that of your house.

MOISHE’S SELF STORAGE UNIT RATES

The main elements of self storage are security, size, accessibility, and affordability. Clients should be guaranteed that their items are always protected within a self-storage facility. That requires state-of-the-art technology like CCTV and 24/7 security personnel monitoring the self-storage facility. Every client requires a different type of storage and a self-storage facility should be fully capable of accommodating those needs, from a wide variety of self-storage unit sizes and customizable self-storage units to climate- and temperature-controlled self-storage units. Clients may require access to their own belongings at a moment’s notice and every self-storage facility should allow access around the clock. Lastly, self-storage providers should work to provide every client with affordable self storage.

READ OUR REVIEWS

stephanie potteiger
stephanie potteiger
21:17 15 Mar 17
Amazing customer service. Very helpful both on the phone and in person. I had to make a change to my moving date and they made it happen with no problems or questions asked. Three guys came in and loaded all of my furniture and boxes onto the truck we didn't have to lift a finger and took it to storage for free. They even measured it on the truck so I knew exactly how big of a room I needed and nothing more. I will recommend them to everyone!!! Thank you so much for making a very stressful situation so convenient!!read more
Cigdem Tankut
Cigdem Tankut
18:59 14 Mar 17
A little over a month ago, I rented a storage space from Moishe's Moving and Storage. I was not looking forward to the day of my move because moving is a very stressful experience. The truck was on time. The two men who did an excellent job of loading, driving and unloading ,were polite, considerate and capable. When we got there, Chris was most helpful in showing me the available spaces.The building was well kept. The paper work was very straight forward. I thank everyone at this storage facility for making my move a very pleasant experience. I am getting ready to rent a second space there this month I know I am in good hands with Moishe's Moving and Storage.read more
George Delgado
George Delgado
17:45 14 Mar 17
We spoke and met with a number of moving companies for estimates, and found Moishe's was both the most professional and the best value. Special thanks to Patrick who did a thorough walk through and put together the estimate, Flavio and his crew for the actual move, and Kat who handled all of the coordination and admin. They stayed in touch as moving day approached and allowed us to easily reschedule when the sale of our apartment was postponed. On moving day they arrived right on time, worked very hard and fast to get everything on the truck and unloaded on the other end. This was our best move every. Very pleased!read more
Claude Chu
Claude Chu
12:03 04 Mar 17
Nice easy smooth move from my old house to my new apartment after my divorce. I called about a week earlier and asked for a ball park quote which Chris was nice enough to give me. I worked for Moishe's in the 80's when he first started the business so I kind of knew what to expect. The crew came early and the move went flawlessly. The packed everything nicely and took care of my stuff like their own. I would highly recommend them. Chris did a follow up call to make sure I was happy with my move.read more
Petra Kotyzova
Petra Kotyzova
23:00 02 Mar 17
We moved our 1BR apt in NYC just recently. Moishe's team was excellent on all levels! Great group of guys who were extremely good and cautious at wrapping our furniture and personal things. Nothing got damaged in the move! Guys were very professional and over all very pleasant to deal with. We got a good deal too (much less than Flat rate). We will definitely use them in the future again if need be and would recommend them to anyone.read more
Suzanne Kennedy
Suzanne Kennedy
00:05 25 Feb 17
Moishe's Moving and Storage is absolutely THE BEST!!! I've moved way more times than I can count and they are the best movers I've ever used! My first experience with Moishe's was in late summer of 2015 when they moved an organizing client of mine from their 2 bedroom apt in Brooklyn to their renovated brownstone. Frank was the foreman and he expertly wrapped and packed their furniture and antiques. He was absolutely meticulous!! Another client of mine used them this past December and again they did an excellent job. Finally, Moishe's moved me at the end of January 2017 and Frank was the supervisor. A lot of my furniture and china, etc. went into storage. Frank was again meticulous and diligent in making sure that all of my items were packed and wrapped with expert care for storage and then managed to fit them all in my storage unit!! I can't say enough good things about Moishe's -- they rock!!!read more
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