| Accountability |
| > |
Reports to
the Dispatch Manager. |
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|
| Scope of Responsibilities |
| > |
To manage the activities
of a crew of movers while always ensuring the level of quality
which the customer expects from Moishe's. |
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|
| Specific Duties |
| To
ensure that both movers and vehicle are prepared for departure: |
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To verify that all helpers
are dressed appropriately: in uniform, clean shaven and neat |
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To inspect vehicles, check
fluids: water, oil, etc., and review trucks prior to Driver's
Vehicle Inspection Report prior to leaving Moishe's |
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To verify that all necessary
supplies are already loaded onto truck |
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To acquire contract(s)
for the day's job(s) and inquire about any details, special
requirements, etc. which apply to the day's job(s) |
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|
| To
manage the job (according to its type): |
| > |
To ensure that the truck
is not parked illegally during the move (leave a note with specifics
on truck anyway) |
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To introduce self and
crew members to the customer(s) |
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To check house and determine
if any moving supplies are necessary |
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To review the contract
with the customer |
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To inform Dispatch that
the job is beginning |
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To oversee the loading
of the truck |
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To ensure that the crew
handles the customer's belongings correctly |
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to inform Dispatch upon
completion of loading |
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To oversee the unloading
of the jo |
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Upon completion of the
job, to close the contract, receive the "Amount Due",
call Dispatch to inform of completion of the job and inquire
as to another job |
| > |
To return to Moishe's
and Dispatch, return truck, submit completed contract with payment,
complete Driver's Vehicle Inspection Report |
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|
| Personnel Requirements
(education, training, experience, licensing, etc.) |
| > |
Moving experience |
| > |
Supervisory experience |
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